Experience

SBI Cards and Payment Services Limited

Assistant Vice President- Pricing, Network and Products • Apr 2022 — Present

Member, Pricing Council, SBI Cards and Payment

  • Monitoring and managing cost heads, fee income, aligning fee structure basis benchmarking and pricing policy
  • Conceptualizing new fee lines and structure for revenue enhancement, implementing pricing projects, scope identification and enforcement of regulatory compliance
  • Commercial Agreement for MasterCard- Worked towards achieving strategically and financially viable incentive deal
  • Network Spend Forecast Model & Sourcing Model- Created spend forecast model and sourcing model for VISA, MasterCard, RuPay & AmEx to ensure profitable sourcing design and maximize incentives
  • Identifying opportunities to reduce cost and enhance revenue, managing network partners & internal stakeholders for implementing cost optimization projects
Product Manager, SBI Cards PULSE Card
  • Product planning, P&L management, cost monitoring, partner management and value proposition revamps
  • Managed & developed tactical marketing intervention campaigns, customer fulfillment which led to 4 Lakh issuance in first 10 months of launch
  • Conceptualize, launch new products, addressing change requests and facilitating project lifecycle
System Change Projects and Regulatory Compliance
  • Directed projects for redesigning MAD, Over-Limit fee, Dynamic Currency Conversion and Capitalization of Fee and Charges in light of RBI guidelines
  • Managed projects end-to-end from requirement elicitation to UAT stage and facilitating Performance Verification Testing (PVT) post go-live
  • Rolled out RFP for Airport Lounge Aggregator- for on-boarding alternative third-party provider on comparative cost advantage, managed RFP, financial/commercial negotiations, API Integration, BIN Setup to Go-Live.
  • Support of internal and external audit processes including RBI, CAG etc.

HDFC Bank Limited

Senior Manager- Product and Strategy • Sept 2019 — Apr 2022

Presales and Solution Delivery- Commercial Cards, Vendor Payment Solutions, Payment Gateways and Cross Border Payments

  • Implementing payment solution programs, corporate portfolio management and B2B partnerships
  • Performing need-gap analysis, stakeholder analysis, working with cross functional teams to ensure business requirements are clearly captured, documented and prioritized
  • Devising Go-To-Market, delivery strategy & projection on pricing decisions, cashbacks, rebate structures & waivers, expense solutions and driving revenues for the bank and MasterCard/ VISA/ Diners

ICICI Bank Limited

Solution Manager • July 2016 — Aug 2019

  • Implementing payment programs through commercial cards, vendor payment platforms and procurement to pay (P2P)
  • Eliciting business and functional requirements, organizing walkthrough sessions for complete project life-cycle
  • Conducting workshops and product demonstrations, collaborate on product features and prototyping
  • Management of the life cycle of the commercial cards, credit renewals and enhancements of facilities, CLI & CLD etc.

Allahabad Bank

Marketing Manager • Sept 2012 — June 2016.

  • Designed and implemented internal/ external marketing campaigns for digital payment solutions, B2B asset products. Managed consultative sales, positioning and pricing of B2B vendor payment solutions and retail cards.

HCL Technologies Limited

Associate Business Analyst • Sept 2008 — June 2010.

Business Analysis- Projects of Media, Entertainment and Publishing domain, Vendor Payment Solutions, Payment Gateways and Cross Border Payments

  • Requirement elicitation and documentation

Education

Delhi School of Economics, University of Delhi

Master of Business Administration, International Business • 2010 — 2012

Netaji Subhas Institute of Technology

Bachelor of Engineering, Instrumentation and Control • 2004 — 2008

Skills

Product Management

Experienced in leading business teams in conceptualising and implementing product solutions. Specialised in digital payment product and banking domain.

Pricing and Revenue Management

Managind Pricing strategy, conceptualising & implementing new fee lines and generating revenue.

Project Manangement

Managing complete project lifecycle, documenting BRD, FSD, SRS etc. Conducting business analysis, skilled in JIRA, SQL and Python.

Solution Design and Delivery

Managing resources, requirements, stakeholders, issues and risks, and project standards for the successful delivery of product/solution. Specialised in consultative sales and solution management.

Python, SQL, Microsoft Excel and Tableau

Experienced in working with management tools viz. JIRA, VISA Intellilink, SAP Concur, TSYS Prime

Crazy about Bitcoin, Decentralised Finance and Blockchain Development on Solidity powered Ethereum ecosystem.

Awards and Certifications

Certified Blockchain Specialist

Coursera, University of Buffalo • 2021

Fundamentals of Ethereum blockchain, decentralized finance and usage of blockchain in fintech.

Google Certified Project Manager

Coursera, Google • 2021

Awarded as Google Certified Project Manager

Champion of the Quarter

SBI Cards and Payment Services • Q2 2022

Industry first implementation of RBI Master Direction for Credit Card Issuers, April 2022

Champion of the Quarter

SBI Cards and Payment Services • Q3 2022

Launch of SBI Cards Cashback Card, August 2022

Outside Interests

  • Photography
  • Driving and Hiking
  • Reading, Writing and World Affairs